Success Stories

The International Sales & Marketing (ISM) group markets specialty raw materials to Australian and New Zealand manufacturing industries and has a reputation for excellence in an increasingly demanding marketplace.

The ISM Group are currently revolutionalising their TIMMS setup in order to modernise their business processing with EDI – electronic data interchange or computer–to-computer exchange of information around the business.

Andrew from ISM says “TIMMS is helping us set up a strong internal infrastructure from which the business can grow further and by utilising available technology such as emailing, automatic faxing and eCommerce, we will reduce or even eliminate many manual processes within the company.”

“With more efficient and accurate processes along with electronic data interchange within the company and with suppliers, we will have more accurate and timely stock level information which will mean improved stock control.”

Andrew admitted that the installation of TIMMS EDI functionality will be a large project, but it will really change the way ISM do business and bring many benefits. “We expect to recoup the costs very quickly, not only in the time it will take our staff to do their jobs but also in the reduction of consumables like paper and ink”