Looking Forward: Key Challenges to the Wholesale Industry
The wholesale industry is constantly under great pressure to reform and refine its processes to meet the ever changing customer demands. Based on various market research, we have compiled a list of key challenges to the wholesalers looking forward:
1. Changing Customer Requirements and Expectations
- Ever changing customer requirements provide a good reflection of a changing economy. It is more important than ever for the company to become agile and adapt quickly to such changes in customer purchasing patterns, stock requirements, delivery expectations, manufacturing efficiency and presents an even greater demand on the ability to manage customer expectations.
- The ability to capitalise on Industry Opportunities and being able to centralise customer database and information has become more critical than ever in this ever changing marketplace, as wholesalers need to be able to react quickly and efficiently in order to capture any opportunities that they may come across.
- Effective marketing campaigns are rarely based on a single activity. It is always a combination of activities planned and worked in together to achieve effective lead generation, and allows your sales and marketing team to systematically and frequently nurture prospects to convert them into paying customers.
2. Managing Foreign Exchange and International Trade
- The business of importing products internationally has become increasingly difficult with the fluctuations in foreign exchange rates and cost of importation.
- Due to the lead times that are usually required, being able to forecast business needs (by means of hedging foreign exchange rates, forecasting stock requirements, etc) and plan ahead has become a core purchasing activity for any wholesaler who also imports their products internationally.
3. Maximising Labour Productivity and Efficiency
- Increasingly, with the availability of information on the internet, wholesalers find themselves losing their value proposition especially for large scale retailers who are looking towards purchasing or importing on their own in an effort to cut operational costs in order to stay or become even more competitive.
- This creates an increasing pressure for wholesalers to keep their costs low by maximising the productivities of their labour force and increasing the efficiencies of their processes to create and strengthen their value to existing clients.
The Disprax solution enables wholesalers to manage their businesses by providing a cost effective solution for a total inventory management. Implementing an effective ERP/CRM solution represents a change in every organisation who chooses to do so. We are not going to tell you that it will be a breeze, as we all know, managing change is one of the biggest challenges to the management of any organisation.
At Disprax, we help to manage and effect such change by:
- Providing a solution that effectively manages and achieves the client’s objectives in looking for a more efficient solution.
- Advising and recommending a suitable agile solution to meet the client’s needs now and allows room to meet future needs.
- Providing a professional service to ensure and minimise the challenges faced in any management of change within the client organisation.
- Achieving greater efficiency and productivity through customisation of work flows to reduce the amount of work and minimise learning times for each user. Enabling them to achieve optimum efficiency in the shortest possible time frames.
- Increasing visibility on every aspect of the business for owners and managers of the organisation.
To find out more, please contact us for an obligation free discussion! CALL US NOW!